Delivering mission-critical infrastructure services across Web Access Control, Application Proxies, Identity, and Virtualization platforms.
Six critical infrastructure pillars managed end-to-end by Team Taigun
Web Access Control List
Manages granular access policies for web resources, enforcing security boundaries and permission layers across enterprise web infrastructure.
Web Application Proxy
Provides secure reverse-proxy capabilities for internal applications, enabling remote access while maintaining strict authentication and authorization controls.
Centralized Directory & Identity Services
Centralized directory infrastructure managing identity lifecycle, authentication flows, and directory synchronization across the enterprise ecosystem.
Infrastructure Lifecycle Framework
End-to-end lifecycle management for infrastructure components — from provisioning and configuration to decommissioning and compliance auditing.
Virtual Environment Networking Services
Manages virtual network overlays, SDN configurations, and connectivity fabric for virtualized environments ensuring performance and isolation.
Virtual Server Deployment Services
Orchestrates virtual server provisioning, template management, and deployment pipelines across hypervisor platforms with automated scaling capabilities.
A lean, specialized unit built for reliability and rapid response
The specialists behind every service we deliver
Infrastructure Lead
10+ years driving enterprise infrastructure strategy. Oversees all six service pillars and manages stakeholder relationships across divisions.
Senior Infrastructure Engineer
Specializes in VENS and VSDS architecture. Leads virtual environment design and hypervisor platform optimization initiatives.
Security & Identity Specialist
Expert in access control frameworks and identity governance. Owns WACL policy design and CDIS security architecture.
Web Services Engineer
Manages Web App Proxy deployments and WACL rule implementation. Ensures seamless remote access for enterprise applications.
Identity & Lifecycle Engineer
Handles CDIS directory synchronization and ILF compliance workflows. Drives automation in identity provisioning pipelines.
Operations Analyst
Monitors service health dashboards, generates performance reports, and coordinates incident response across all Taigun-managed platforms.
From request intake to resolution — our end-to-end operational flow
Tickets raised via ITSM portal. Auto-tagged by service type (WACL, WAP, CDIS, ILF, VENS, VSDS).
Team Lead reviews priority. Tickets routed to the appropriate specialist based on service domain.
Engineer investigates, implements solution in staging, peer-reviews with senior engineer before production push.
Security Specialist validates access changes. Operations Analyst confirms monitoring alerts are clear.
Change deployed to production. Ticket closed with documentation. Stakeholder notified of completion.
| Service | Primary Owner | Secondary | Escalation | SLA |
|---|---|---|---|---|
| WACL | Marcus Patel | Jamie Lin | Alex Kumar | 4h |
| Web App Proxy | Jamie Lin | Sofia Reyes | Alex Kumar | 4h |
| CDIS | Dana Novak | Marcus Patel | Alex Kumar | 8h |
| ILF | Dana Novak | Tyler Osei | Alex Kumar | 8h |
| VENS | Sofia Reyes | Jamie Lin | Alex Kumar | 24h |
| VSDS | Sofia Reyes | Dana Novak | Alex Kumar | 24h |